Welcome!

Discounts, Line by Line

• Give a discount on any single item in a quotation or invoice — not just on the whole bill. Perfect for goodwill on one part or a promo on one service.
• Discounts apply before tax, so the numbers stay correct and the customer sees exactly what they saved on each line.
• Every discount is printed clearly on the PDF, so there are no awkward questions later.

Warranty Items on Invoices

• Add warranty-covered items straight onto an invoice — the customer sees what was replaced, and your revenue reports stay clean because warranty lines are counted separately.
• Two PDF versions from one invoice: one for the customer, one for the warranty claim. No more re-typing the same job twice.

Quotation & Invoice, Redesigned

• A cleaner, full-width form that gives your items room to breathe — easier to read, faster to fill in, and comfortable on any screen size.
• Totals now live in a dock at the bottom of the screen, always visible as you add items, so you always know where the bill stands without scrolling.

Inspection, Polished

• Small refinements throughout the inspection flow to make it faster and clearer on the workshop floor.

Bookings That Land in Their Calendar

• After booking online, customers can add the appointment straight to their phone calendar with one tap — so they actually turn up.

Work Order Shortcuts

• Open a work order and land exactly where the job is — the right tab opens automatically based on the current stage. No more hunting.

Log History. Nothing Goes Unnoticed

• Every record now keeps a running history of what changed, who changed it, and when — so questions about "who edited this?" answer themselves.
• Full visibility on the details that matter, giving you a clear trail for accountability and peace of mind.

e-Invoice Failures

• Explained When LHDN rejects an e-Invoice, you now see exactly what it objected to, right on the list — the real reason, in LHDN's own words, instead of just "Failed".
• Every error links to a built-in Troubleshooting Guide that tells you what it means and walks you through fixing it, step by step. Search it any time from the top of the page.

Fix It Yourself in a Few Clicks

• Each failed e-Invoice comes with the buttons that actually solve it — jump to MyTax to check your intermediary status, or straight to the setting holding the field that needs correcting.
• Once it's fixed, resend in one click. We only offer resend when it can genuinely help, so you're never sending the same rejection twice.
• Still stuck? Notify CS opens a support ticket already filled in with your workshop, the invoice and the exact LHDN error codes — just review and send.

See Exactly What Was Sent to LHDN

• Open any e-Invoice submission to see the whole document: supplier and customer details, every line item, tax and totals — exactly as LHDN received it.
• Successful submissions show your Submission UID and Document UUID, copyable in one tap for your records.

Invite Your Branches and Control What They See

• Invite another workshop into your group by email. They get a secure, expiring link to accept or decline, and you can resend it any time if it lapses.
• Set each branch's access level, and decide whether they can see financial data — so you stay in control of who sees the numbers.
• A new family-tree view shows your whole group at a glance — HQ on top, every branch beneath — with search, collapse, and one-tap actions on each branch.

One Shared Customer Book Across Your Branches

• Search a customer once and find them even if a sister branch registered them first — no more re-typing the same person at every location.
• The branch that owns a customer decides who can see them, and shared records open read-only — so no one edits or deletes another branch's customer by mistake.
• Works everywhere it counts: global search, the customer list, and when creating a booking, work order, quotation, or invoice — on both web and the mobile app.

Account Settings, Redesigned

• Workshop details and company details now sit side by side (70/30 layout) for a cleaner, scannable overview.
• Country and currency fields moved into the Finance tab's Payment Information card, right above beneficiary details. Selecting a country auto-selects the correct currency and available banks.
• Team size is now a dropdown. BRN (mandatory) and TIN (optional) fields added to the profile completion flow.

POMEN Request

• Re-enable menu

Subscription & Registration Updates

• Updated for the new UI.

Mechanic AI. The Smartest Team Member You'll Ever Hire

• The biggest leap forward in ENGARAGE's history: a built-in AI assistant that truly understands your workshop — it answers questions, pulls reports, and gets real work done through plain conversation.
• Available everywhere — a full assistant page in the sidebar, plus a floating assistant on every page, so help is one tap away no matter what you're doing.
• Ask it to look things up (parts, customers, vehicles, service history, work orders) or get things done (add catalogue items, adjust stock) — all by simply asking.
• Always in your control — permission-aware, confirms before every change, and prices parts straight from your inventory. Never guessed.

Reporting That Tells the Whole Story

• A powerful new Business Report hub brings together reports across every category in one place, with a dedicated Job History view — and download anything as PDF or Excel.

Know Your Customers Better

• A detailed customer profile now includes a Customer Status Trend — so you can see who's loyal, who's slipping, and who to win back.

Smart Catalogue. Set Up in Minutes, Not Days

• Starting fresh? Skip the blank screen. One click loads a ready-made catalogue of common parts, services, and misc items — so your workshop is ready to work from day one.
• Prefer to bring your own? Download the Excel template, add or edit your items in bulk, and upload it back in one go.
• Already up and running? Use it anytime to top up your catalogue and fill in the gaps — no starting from scratch.

Powerful Parts & Stock Management

• Take full control of your inventory — stock in, out, or set exact counts, print SKU labels, duplicate parts in seconds, and track every movement with a complete Stock Activity history.
• Rich new detail pages for Parts, Suppliers, Services, Packages, and more mean everything you need is right at your fingertips.

Buy Smarter on Purchase Orders

• Compare supplier prices side by side before you buy, so you always get the best deal on every part.

Attendance, Simplified

• Clock your team out in a single tap with Quick Punch-Out, and mark time off with the new Absent function — all in a cleaner attendance view.

Work Orders That Work Harder

• Smarter task handling and a polished Work Order PDF make the whole job flow smoother from start to finish.

More Control Over Every Transaction

• Made a mistake? You can now Reverse or Delete a Work Order, Quotation, Invoice, or Purchase Order — with stock and records kept perfectly in sync every time.

Bookings, Reimagined

• Manage bookings your way with a redesigned drawer, a detail-rich view page, and a built-in Calendar view — so your whole schedule is one glance away.

A Smarter Dashboard

• A refreshed Dashboard puts what matters first — new KPI cards for a sharper read on your business, plus a "Needs Attention" panel that surfaces what needs you today.

A Brand-New Look

• We've completely redesigned ENGARAGE from the ground up — a cleaner, faster, more modern interface across every single module, from your Dashboard right through to Settings.
• Prefer the old feel? Switch between the New and Classic look anytime, and give your eyes a break with the all-new Dark Mode.

Credit Notes

• Issue a credit note against an invoice to apply a discount to its items after it's been issued, with a clear reason and a proper record for each one.
• Generate a credit note PDF to share with your customer.

Vehicle Inspection

• Carry out a full vehicle inspection inside the work order — mark damage on a vehicle diagram, capture photos, record notes, and collect signatures.
• Share a digital inspection report with your customer to view online and sign, or download it as a PDF.

Part Requisition Suggestions

• See all your low-stock parts in one place with suggested reorder quantities, and turn them into purchase orders for each supplier in just a few clicks.

Stock Alert for Parts

• Set a low-stock alert on your parts and get a clear warning whenever stock runs low, so you never run out unexpectedly.

Discounted Price for Package

• You can now set a special discounted price for a whole package, making it easy to offer bundled deals to your customers.

Brand Settings

• Workshops can now choose which vehicle brands they service directly from their workshop settings.

Mechanic AI

• A refreshed, cleaner chat-style interface for a smoother diagnostic experience.
• You can now enter your vehicle model to receive more detailed and accurate fault-code answers.

Customer Live Booking Form

• A refreshed look for the customer booking form, giving your customers a cleaner and easier booking experience.

Display Board

• A refreshed look for the Display Board, making it clearer and easier for customers to track their job status at a glance.

QR Attendance

• A refreshed look for the QR attendance screen, giving staff a cleaner punch in/out experience.
• Stronger security to prevent abuse, so punch in/out is more reliable and trustworthy.

Purchase Order

• A cleaner purchase order flow that makes ordering and receiving stock easier to follow.
• You can now receive a purchase order partially, recording deliveries as they arrive and keeping track of what's still outstanding.

Quotation & Invoice PDF

• A cleaner, more professional look for your Quotation and Invoice PDFs, giving customers a clearer and more polished document.

New Subscription Plans

• We’ve introduced a new pricing structure to simplify plan selection. The previous Free, Plus, Pro plans have been replaced with:
• Basic Plan (New): Replaces the Free plan and now includes essential workshop features such as invoicing, quotation, mobile app, customer database, and dashboard.
• Plus Plan (Updated): Enhanced with advanced productivity tools like e-Invoice, WhatsApp Blast, online booking, inventory, QR attendance, reports, KPI tracking, and up to 5 users.
• Pro Plan (Updated): Upgraded for larger workshops with multi-branch management, bay management, service packages, supplier PO, personalized booking, Mechanic AI, up to 20 users, and premium support.

Migration

• Current users will be transitioned in phases. All data remains safe.

Mechanic AI (Beta)

• Introducing Mechanic AI. Our smart assistant for diagnosing car issues in ENGARAGE

E-invoice Phase 1

• Intermediary Registration via MyTax Now Available

Miscellaneous

• Similar to parts and services, you can now add miscellaneous items as chargeable components in your quotations.

Return Job

• Easily create a new work order from a past work order as a return job.

Sales Report

• Gain deeper insights into your business earnings with detailed sales performance data for both parts and services.

Referral Code

• Track the performance of your referral code with detailed metrics.
• Number of clicks on the referral link.
• Number of successful registrations using the referral code.
• Number of subscriptions made through the referral code.

Booking

• Ability to cancel bookings directly from the system.

Attendance

• Edit attendance records with ease.

Customer Management

• Add or edit customer information more efficiently.

Job History

• Updated UI for job history listing, now matching the search history layout for consistency.

Quotations/Invoices

• The appearance of quotations and invoices has been redesigned for a more professional look. Part numbers will now be displayed after the document is saved.

Sales Report

• Now includes gross, cost, and profit details for better financial insights.

Phone Country Code

• The default phone country code is now automatically set based on the registered country of the user.

Delete Staff

• You can now delete staff members directly from your account.

Inventory Import

• Import inventory with ease, now including the Part Number in the column.

Subscription Access Changes

• Free Members: Can now access Marketing Broadcast features.
• Plus Users: Gain access to Add Supplier and Marketing Broadcast features.

Marketing Broadcast

• WhatsApp Blasts: Send or schedule WhatsApp messages to reach your audience.
• Recipient Management: Select recipients from your group, manage this group by adding new customers or choosing existing ones.

Mechanic Qualification

• Enter your mechanics' qualifications, like training certifications, and print them as impressive certificates to proudly display in your workshop.

Notice Board

• Announcements of Updates: Stay informed about system updates and important news.
• Patch Updates and More: Find all patch updates and other announcements in one place.

Getting Started Tutorial

• Visual Step-by-Step Guide: Follow an easy-to-understand guide to set up your account during your first login.

Power Ups - Suppliers

• Create Purchase Orders Easily: You can now create Purchase Orders directly from Supplier Power Ups for a streamlined procurement process.

Mechanic Performance Tracking

• Standard Repair Time (SRT): Track and manage standard repair times for improved efficiency.
• Start Time: Monitor the exact start time of each job.
• End Time: Record the precise end time to ensure accurate job duration tracking.

ENGARAGE Partner Suppliers

• Partner Suppliers List: Access a comprehensive list of suppliers partnered with POMEN for streamlined procurement

Power-Up: Supplier Page

• Discover New Suppliers: Easily find and connect with new suppliers through our enhanced Supplier Page.
• Product Listings: Browse detailed product listings from multiple suppliers.
• Add Items with Ease: Quickly add items and parts directly from the supplier listings to your inventory.

Invoice Enhancements

• Split Payments: Enable the flexibility to split payments into multiple transactions for better financial management.
• Partial Payments: Accept deposit payments, allowing for more flexible payment options.

Work Order Interface

• New look: Experience a refreshed and more intuitive work order interface for improved usability and aesthetics.

Power-Up Page

• Revamped Functionality: The Integration Page is now called the Power-Up Page.
• Integration Discoveries: Use the Power-Up Page to find available and upcoming integrations with other software.
• Partner Supplier Listings: Access partnered supplier listings for easy procurement.